| When you are shopping for health insurance it would | | | | past 5-years by the AZ Department of Insurance the |
| be helpful to know how often health insurance | | | | Arizona arm of CGNA Healthcare garbs the top spot. |
| companies fail to provide the service you would | | | | They were assessed the most fines. |
| expect. The Arizona Department of Insurance has | | | | If you would like to read more about the performance |
| released a report listing fines and complaints filed | | | | of health insurance companies you can find the full |
| against health insurance companies in the state. | | | | report online if you do a search for "Report on AZ |
| The report covers 27 insurers or about 75% of the | | | | Health Insurers". Chances are the insurance |
| companies serving Arizona. Does the report reflect | | | | department or commission in your state issues a |
| health insurance performance in other states? I can't | | | | similar report. |
| be sure, but it does give us a peek into the workings | | | | Another fact we can learn from this Arizona report is |
| of the health insurance industry. | | | | that your state's insurance regulatory body may be |
| United Healthcare of Arizona is one of the major | | | | able to help you in a dispute with your insurance |
| insurers in the state and it had the highest number of | | | | company. You can find state insurance regulators on |
| complaints per insurance policy. Time Insurance and | | | | the internet by doing a search for National Association |
| Mega Life And Health Insurance are smaller | | | | of Insurance Commissioners. The NAIC has a map of |
| companies and they had even high complaint ratios. | | | | the United States on their web page. Just click on your |
| In Arizona Humana Health Plan satisfies the appeals of | | | | state and you'll find your state's insurance department |
| its insured more than any other company. On the other | | | | information. |
| hand the report shows that Mega resolves fewer | | | | Before you buy any policy it would be sensible to learn |
| appeals to the satisfaction of the insured. | | | | just which health insurance companies fail to please |
| When it comes to the number of fines levied in the | | | | consumers in your state. |